​What is Phoenix Agenda Supplementary School?

Phoenix Agenda is a supplementary education provider offering high-quality tuition and enrichment for children and young people. We support learners through a combination of online and face-to-face sessions, helping them build confidence, skills, and academic progress alongside their mainstream education.

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What age groups do you support?

We support pupils from Key Stage 2 through to Key Stage 4. Provision is tailored to the child’s age, stage, and individual learning needs.

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What subjects do you offer?

We currently offer tuition in:

• English

• Mathematics

• Science

Additional support or focus areas may be available depending on individual needs.

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Do you offer online learning?

Yes. Phoenix offers virtual learning sessions, delivered through structured 45-minute lessons. Online provision is a core part of our hybrid model and runs alongside in-person sessions where available.

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When do sessions take place?

Sessions typically run on:

• Wednesdays

• Saturdays

Exact times are confirmed once a placement is agreed.

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Are sessions group-based or one-to-one?

We offer small group sessions and tailored provision. Group size and format are decided based on the child’s needs and suitability.

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How do I enrol my child?

You can begin by completing our enquiry form on the website. Once submitted, a member of our team will contact you to discuss your child’s needs and next steps.

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Is there an assessment before joining?

As part of our admissions process, we take time to understand your child’s current level, strengths, and areas for development. This may include informal discussions before confirming a place.

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How do families support Phoenix’s work?

Families are invited to make a voluntary donation of £100 each half term to help support the work we do at Phoenix.

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These donations play an important role in allowing us to offer educational support, mentoring, enriching extracurricular activities, and essential learning resources. As a Community Interest Company (CIC), every donation is reinvested directly into our programmes, helping us create a positive, supportive environment where children and young people can thrive.

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Do you support children with additional needs?

Yes. We welcome children with SEND, EAL, or additional learning needs. Support is planned carefully to ensure provision is appropriate and inclusive.

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Are staff qualified and trained?

All staff are safely recruited, appropriately qualified, and supported through ongoing professional development, including safeguarding awareness.

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How do you keep children safe?

Safeguarding is a top priority at Phoenix Agenda. We have:

• Clear safeguarding policies and procedures

• A strong culture of vigilance and care

• Robust safer recruitment practices

• Clear reporting and escalation processes

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Further details can be found on our Safeguarding page.

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How do you communicate with parents?

We communicate primarily via email and will keep parents informed about sessions, progress, and any important updates.

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What happens if my child can no longer attend?

Please contact us as soon as possible if circumstances change. Cancellation and notice arrangements will be explained during the admissions process.

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Where can I find your policies?

Policies can be provided upon request by contacting us directly.

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Who do I contact if I have a concern or complaint?

We take concerns seriously and encourage open communication. Please contact us directly in the first instance. Our Complaints Procedure is available to view.